TERMS OF SERVICE
Last updated: February 2026
1. SERVICE DESCRIPTION
Staffel is a software-as-a-service (SaaS) product that provides AI-powered virtual workers for solo founders. The service includes AI conversations, project management tools, and business planning assistance.
2. ACCOUNT TERMS
- You must be at least 18 years old to use Staffel.
- You are responsible for maintaining the security of your account credentials.
- One person may not maintain more than one free account.
- You may not use the service for any illegal or unauthorised purpose.
3. BILLING AND REFUNDS
- The Pro plan is billed monthly ($19/month) or annually ($190/year).
- All new Pro subscriptions include a 7-day free trial.
- You may cancel your subscription at any time. Access continues until the end of the current billing period.
- Refunds are provided at our discretion for billing issues or if the service was materially unavailable during the billing period.
- Payments are processed by Stripe. We do not store your payment card details.
4. ACCEPTABLE USE
You agree not to:
- Use the service to generate content that is illegal, harmful, or violates third-party rights
- Attempt to reverse-engineer, hack, or disrupt the service
- Resell or redistribute AI-generated outputs as if they were produced by a human professional
- Use automated tools to scrape or bulk-extract content from the service
- Share your account credentials with others
5. AI OUTPUT DISCLAIMER
While our AI workers are designed to provide helpful business guidance, their outputs are generated by artificial intelligence and may contain inaccuracies. You are solely responsible for verifying and acting on any information provided.
6. INTELLECTUAL PROPERTY
- You retain ownership of all content you input into Staffel.
- AI-generated outputs are provided for your use. You may use them in your business.
- The Staffel brand, design, and codebase are our intellectual property.
- You may not use the Staffel name or branding without permission.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Staffel and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
8. TERMINATION
You may delete your account at any time via Settings. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your data will be permanently deleted in accordance with our Privacy Policy.
9. GOVERNING LAW
These terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of the relevant Australian jurisdiction.
10. CONTACT
For questions about these terms, contact us at hello@staffelhq.com.